Business and Professional Communication

Kristen Pengelly

Book Title: Business and Professional Communication

by Kristen Pengelly

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Introduction
Open Textbook and Copyright Information
Acknowledgements
I. Module 1: Communication Processes and Principles
1. 1. Communication Principles
  Cristina Ionica and Andrew Stracuzzi
2. 2. The Communication Process
  Cristina Ionica and Andrew Stracuzzi
3. Additional Resources
II. Module 2: Verbal and Nonverbal Communication
1. 3. Verbal Communication
  Jefferson Walker and [Author removed at request of original publisher]
2. 4. Nonverbal Communication
  Jefferson Walker and [Author removed at request of original publisher]
3. 5. Communication Channels
  J.R. Dingwall; Chuck Labrie; Trecia McLennon; Laura Underwood; and Verna Johnson
4. 6. Five Parts of Workplace Conversations
  Venecia Williams; Nia Sonja; and Verna Johnson
5. Additional Resources
III. Module 3: Relating to Others
1. 7. Self-Disclosure and Interpersonal Communication
2. 8. Intercultural communication
  Melissa Ashman
3. 9. Relationships at Work
  Cameron W. Piercy; Michael Robert Dennis; and Maura D. Corder
4. Additional Resources
IV. Module 4: Professional Presentations
1. 10. Informative Speeches
  Douglas Marshall; James Yeargain; June Pulliam; Sara Kim; and Victoria VanNest
2. 11. Guidelines for Informative Speech Topic Selection and Preparation
  Douglas Marshall; James Yeargain; June Pulliam; Sara Kim; and Victoria VanNest
3. 12. Speaking to a Camera: Making Eye Contact is Key
  Lynn Meade
4. Additional Resources
V. Module 5: Teams and Leadership
1. 13. Understanding Small Groups
  Weber State University Department of Communication
2. 14. Group Formation
  Melissa Ashman
3. 15. Small Group Dynamics
  Weber State University Department of Communication
4. 16. Working in Diverse Teams
  Jasmine Linabary, Ph.D.
5. Additional Resources
VI. Module 6: Adapting to Others
1. 17. Navigating Group Conflict
  Jasmine Linabary, Ph.D.
2. 18. Power in Groups
  Jasmine Linabary, Ph.D.
3. 19. Negotiation
4. Additional Resources
VII. Module 7: Listening in Professional Contexts
1. 20. Listening
  Faculty members in the School of Communication Studies, James Madison University
2. Additional Resources
VIII. Module 8: Interviews
1. 21. Rituals of Conversation and Interviews
2. Additional Resources
IX. Module 9: The Self At Work
1. 22. Communication, Perception, and Identity
  Jefferson Walker and [Author removed at request of original publisher]
2. 23. Emotions and Interpersonal Communication
3. Additional Resources
X. Module 10: Mentoring and Networking
1. 24. Personal, Operational, and Strategic Networks
  [Authors removed at request of original publisher]
2. 25. Mapping and Your Own Social Network
  [Authors removed at request of original publisher]
3. 26. Additional Resources
Glossary

Book Information

Author

Kristen Pengelly

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Business and Professional Communication Copyright © by Kristen Pengelly is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

Subject

Communication studies

Metadata

Title: Business and Professional Communication
Author: Kristen Pengelly
Reviewers: Ignacio F. Cruz; Kay Yoon; and Jordan Stalker
License: Business and Professional Communication Copyright © by Kristen Pengelly is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Primary Subject: Communication studies
Institution: DePaul University